Covid has greatly reduced class participation.
Challenge 1 - Marketing
Challenge 2 - Creating more marketable classes
Challenge 3 - Using social media effectively
Challenge 4 - Converting website visits to sales
Actions I’ve taken so far
Learning about Google Business, and attempting to use social media for marketing. Starting to network more.
Currently conduct one type of zoom training.
My future goals
Add additional trainings to our services.
Hire a receptionist, and a manager.
Sell merchandise on line.
My motivations to work with a mentor
My motivations is to learn from someone more experienced tha myself. Seek suggestions to effectively and efficiently run my business. Additionally provide a quality service and build strong relationships and create exceptional experiences for our consumers.
About my venture
First Steps Urban Outreach, Inc.
We are a Training & Certification Center
-Child Care Provider Training (For Those that want to Open Their Own Home Day Care or Work In One
-CPR/First Aid Training s (Required For Child Care Providers)
-Child Care Supplies
We are well trained educators.
I worked as a Supervisor at a few Substance Use/Abuse Programs. I earned a Masters Degree in Public Administration. As management I learned & taught effective Outreach engagement. I met my wife at one of the organizations we both worked at. After some time we decided to try consulting to organizations that wished to increase participation to their programs & learn what it s like to like in the types of communities we were accustomed to serving. We were hired by NY Blood Center, NJ College of Medicine, & a number of other programs. Eventually the demand was no longer there. My wife s sister has a successful child care provider training business & asked to join her, I became a SUNY trainer, & became a CPR Instructor. We leased a storefront. I earned a contract with the DMV & became an Instructor for our DUI/DWI Program. We moved to the Bronx & have 2 locations. My wife is our Director, our daughter is a qualified trainer. We take business trainings. We wish to sustain, expand & grow.